Enterprise hosted PBX with queueing, recording, analytics and automatic continuity routing. Load-shedding resilient, work-from-anywhere enabled, fully managed.
A fully hosted PBX with every feature your business needs — managed, monitored and supported by the same team that runs your cloud infrastructure.
Full-featured hosted PBX. Extensions, hunt groups, IVR menus, time-based routing — all configured and managed by us. No on-site hardware to maintain.
Inbound call queuing with configurable hold music, queue position announcements, overflow routing and priority handling.
On-demand or always-on call recording stored securely in South Africa. Accessible via portal for compliance, QA and dispute resolution.
Call volume, answer rates, queue wait times, agent performance and trunk utilisation. Scheduled reports delivered to management automatically.
Staff connect via softphone on desktop or mobile, or physical IP handsets at any location. Same extension, same queues, same recording — wherever they are.
Automatic call rerouting to mobile numbers or alternate sites during a power or connectivity outage. Your business stays reachable when the lights go out.
The PBX is hosted in our load-shedding resilient data centre and remains fully operational. Calls automatically route to mobile numbers or remote staff so your business stays reachable.
Yes. Via softphone on desktop or mobile, or physical IP handsets anywhere with internet. Same extension, same queues, same recording as in the office. No VPN required.
Yes. We manage the porting process. Geographic numbers, 0861/0860 numbers — all ported without interruption to your inbound calls.
Not necessarily. Many existing SIP-compatible handsets can be provisioned onto our platform. We assess your current hardware during the initial consultation.
In South Africa — in our sovereign private cloud. Accessible via secure web portal. Retention periods configurable to your compliance requirements. Never stored outside SA jurisdiction.
Book a 30-minute voice assessment. We'll review your current setup and tell you exactly what a hosted solution would look like for your business.